Refund and Returns Policy

1. General Overview

At nethubs, we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the terms set out below.

2. Eligibility for Refunds and Returns

2.1. Time Frame

Requests for a refund or return must be submitted within 30 calendar days from the date you receive the item.

2.2. Condition of the Product

To be eligible, the product must be:

• Unused, undamaged, and in its original packaging.
• Accompanied by the original receipt or proof of purchase.

2.3. Non‑Refundable Items

The following items are not eligible for refunds or returns:

• Digital downloads or software licenses.
• Personalized or custom‑made products.
• Products marked as “Final Sale” at the time of purchase.

3. How to Initiate a Return

3.1. Contact Us

Send a request to [email protected] or call +1(806)737-9486. Include the following information:

• Order number.
• Reason for the return.
• Preferred resolution (refund or exchange).

3.2. Return Authorization

After reviewing your request, we will provide a Return Authorization Number (RAN) and detailed instructions for shipping the item back to us.

4. Refund Process

4.1. Inspection

Upon receipt, the returned item will be inspected to confirm it meets the eligibility criteria.

4.2. Refund Method

If approved, the refund will be issued using the original payment method within 7‑10 business days.

5. Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. In such cases, we will provide a prepaid shipping label.

6. User Responsibilities

By purchasing from nethubs, you agree to:

• Provide accurate contact and order information.
• Package the returned item securely to prevent damage during transit.
• Adhere to the 30‑day return window.

7. Legal Disclaimers

This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws. We reserve the right to amend this policy at any time, with changes posted on this page.

8. Contact Information

If you have any questions regarding this policy, please contact us at:

• Email: [email protected]
• Phone: +1(806)737-9486
• Address: