Refund and Returns Policy

1. General Overview

At nethubs, we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the terms set out below.

2. Eligibility for Refunds and Returns

2.1. Time Frame

Requests for refunds or returns must be submitted within 30 calendar days from the date of delivery.

2.2. Condition of Items

Returned items must be in their original condition, unused, and with all original packaging, accessories, and documentation intact.

2.3. Non‑Refundable Items

• Digital downloads or software licenses
• Personalized or custom‑made products
• Gift cards and vouchers

3. How to Initiate a Return

3.1. Contact Us

To start a return, email us at [email protected] or call +1(806)737-9486‑9486. Provide the following information:

• Order number
• Reason for return
• Preferred resolution (refund or exchange)

3.2. Return Authorization

After reviewing your request, we will issue a Return Authorization Number (RAN) and detailed instructions for shipping the item back to us.

4. Shipping Costs

Unless the return is due to a defect or an error on our part, you are responsible for all return shipping costs. We recommend using a trackable shipping service and retaining proof of shipment.

5. Refund Processing

Once the returned item is received and inspected, we will process the refund to the original payment method within 7 business days. A confirmation email will be sent once the refund is completed.

6. Exchanges

If you prefer an exchange for a different size, color, or product, please indicate this in your initial contact. Exchanges are subject to product availability.

7. User Responsibilities

• Provide accurate contact and order information.
• Package the item securely to prevent damage during transit.
• Adhere to the 30‑day return window.

8. Legal Disclaimer

This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws. We reserve the right to amend this policy at any time, with changes posted on this page. Continued use of the website after modifications constitutes acceptance of the updated terms.

9. Contact Information

If you have any questions regarding this policy, please contact us:

• Email: [email protected]
• Phone: +1(806)737-9486‑9486
• Address: